Office IT Maintenance

It can be difficult to find the right solution to fix minor maintenance issues. Finding the right tradesman to fix the issue for the right price can be a difficult and time-consuming task. Our aim is to ensure that your workplace continues to operate effectively.

We provide various types of IT maintenance, depending on the needs of your business. We can be on hand to fix a wide variety of issues ranging from: 

1. Software Maintenance

It's important to understand that software maintenance does not just apply to computers and servers. It's also important for mobile devices and other devices that use the software as their operating system. Software maintenance tasks can range from basic system tasks like uninstalling old apps to more in-depth operations like the complete replacement of hardware and software components.

2. Hardware Maintenance

It's important to understand that hardware maintenance is not just about keeping your computers running. It's also important for many other tasks, such as keeping your network connection, and protecting your data and the devices that you are using it on. Hardware maintenance tasks include things like:

- security checks

- assessing the performance of your computer systems

- keeping your devices from malfunctioning

- patching holes in the software

As you can imagine, hardware maintenance involves a lot of manual labor. This manual labor is very time-consuming. To keep your hardware running at its optimal performance, we will do some basic computer system administration tasks, such as:

- monitoring system performance

- installing and updating software

- Regular computer system maintenance

3. Repairing

Repairing means different things to different businesses. For small businesses, medium businesses, and large businesses, it usually means keeping up the existing IT systems by using maintenance routines. It also involves upgrading existing systems or adding new ones, depending on the needs of the business, and it also possibly involves the full replacement of all IT systems (including backup systems and firewall & backup software), depending on the needs.

4. Automation

This is when a computer or system is given the ability to perform tasks automatically, based on results obtained from various other sources. For example, systems monitoring tools like ours can be used to monitor system health, while a suite of security software and hardware protect the system from various types of attacks. This type of maintenance is useful in some situations, but not in all possible situations. For example, in some jobs, automation is relatively unnecessary, and it could even be actively harmful. Automated systems are responsible for almost all the tasks that are not performed manually. In other jobs, however, matters are still controlled manually. In such cases, automation is useful in specific repetitive and easy jobs. For example, certain types of maintenance require great skill and knowledge of the system, while other types are entirely automatic.

In all cases, however, the end result is the same: the betterment of the systems and the overall operation, if any, of the business.

5. Restoration

Restoration means not the same thing as automation. It brings back familiar tech procedures. Its main difference is that it uses them in a new and different way. A restore point is a point in time, rather than a point in space. For example, a restore point allows us to restore the systems to their former glory while keeping the operations of the systems as they were at the point of the original failure.

6. Patch  Management

Patch management is not only about keeping track of security vulnerabilities in software, but also about ensuring that they are patched as soon as possible. It's important to note that while software bugs are usually located in software that has just been updated, the underlying system problems can be found in other software versions as well.